Privacy Policy

Dental Navigator (“we”, “us”, or “our”) operates dentalcostfinder.ca (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By using the Platform, you agree to the practices described in this policy.

We collect information that you voluntarily provide, including:

• Patient users: name, email, phone, city, postal code, requested dental service, urgency, insurance status, language preference, budget concern, and contact preferences.
• Clinic representatives: clinic name, address, phone, email, website, services offered, languages spoken, insurance accepted, and payment-plan options.
• Technical data: IP address, browser type, pages visited, and email open/click events (via a small transparent tracking pixel).

• To provide dental cost estimates and clinic directory services.
• To match patients with suitable dental clinics based on location, service, language, and urgency.
• To send transactional messages such as verification codes, lead confirmations, and clinic notifications.
• To send marketing communications only where you have provided explicit consent.
• To improve our services, analyze usage, and maintain platform security.

We do not sell your personal information. We may share your information in the following circumstances:

• With matched clinics: If you explicitly consent, we may share your name, contact details, and service request with up to three dental clinics so they can respond to your inquiry.
• Service providers: We use third-party email delivery services (such as Brevo) to send transactional and marketing emails. These providers process data only on our behalf.
• Legal requirements: We may disclose information if required by law or to protect our rights, property, or safety.

We rely on your consent to collect and use your personal information. Our Dental Cost Checker form includes clear consent checkboxes for:

• Receiving your estimate and follow-up messages from Dental Navigator.
• Sharing your information with matched dental clinics.
• Receiving marketing communications (optional).

You may withdraw your consent at any time by contacting us at [email protected].

Some emails we send contain a small transparent image (tracking pixel) that lets us know when the email was opened. This helps us measure engagement and improve our communications. You can disable images in your email client if you prefer not to be tracked.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your personal information by contacting us.

We use industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Dental Navigator Email: [email protected] Website: dentalcostfinder.ca